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Ombudsman Scheme

Resolve your banking and financial service complaints through a fair, free, and fast grievance redressal system.

The registered and corporate office

Address - 502, Tower-A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai - 400013

Tel No. - +91-22-40888100

CGCL Registration number from RBI is: B-13.01882

Customer grievance redressal/nodal officer

Name - Mr. Suhas Kandalgaonkar (Principal Nodal Officer)

Address - 701, 7th Floor, Dosti Pinnacle, Above New Passport office Road No 22, Wagle Estate, Thane West - 400604

Email - nodalofficer@capriglobal.in

Media communication team

Media queries

Tel No. - +91-22-4088 8100

Tel No. - +91-22-4354 8215

Email - media@capriglobal.in

New Loan Enquiry

For Gold Loan - North

Tel No. - +91-9179121021

For Gold Loan - South

Tel No. - +91-9484700111

Get in Touch

Customer Care Toll Free Number - 18001021021

Working hours - 10 AM to 5 PM Monday to Friday ( Except Bank Holdiays)

Customer Care and Service Request

Email - care@capriglobal.in